Virgin River Hotel, Casino & Bingo Virgin River Hotel, Casino & Bingo
Mesquite, Nevada
THE WORST DO NOT STAY place to stay but,still is not worth the money at all. Stayed here on the way to Vegas I was so exhausted from driving,but still didn't want to stay there,I asked for a refund because 1.the rooms window was broke, smelled like the bug spray (Raid) 3.the curtain and the door were both broke as well as the window. 4. The bed was hard and pillows were old and worn down. I called the front desk and they would not refund me they only offered a different room,it took 30 mins before they moved me to a room just as bad as the first one,the housekeeper that brought me the new key for the new room, rudely said "it couldnt have smelled like raid because they dont use raid they use a different kind of bug spray that doesnt leave a smell." The door on the new room was broken as well. It shouldn't be considered a "Hotel" it's more like an old outdated Motel. On top of everything the rooms aren't attached to the casino,there spread out into 5 separate small complexes.... just go spend an extra 20 or 30 dollars somewhere else where you'll be comfortable....I wouldn't even give this place a star but had to,to give a review. ALSO the staff is very rude and had no costumer service at all... ITS THE WORST PLACE I'VE EVER STAYED AT.... very sad that my child had to see a place like that.....