Debbie Ferguson
Spirit Mountain Casino Spirit Mountain Casino
Mohave Valley, Arizona
"Debbie Ferguson"
Be very careful and get it in writing, when they offer to upgrade your room to a jaccuzzi suit. We were told twice, once on the phone and once at the front desk that the cost would be an additional $80 per night to upgrade our room. We already had 2 nights free rooms. We check out, and get the bill $320 dollars! We were shocked! Had we not been misinformed, we would of just used our regular free nights. After complaining, they refunded $60 of the $160 they owed us. BE VERY CAREFUL when upgrading rooms! They DO NOT honor what they quote! Its not about the moeny, its about honoring what we were told by 2 of their employees! And they did not!