Heidi Hardgrove
Casino Marienlyst Casino Marienlyst
Helsingor
"Heidi Hardgrove"
The room was old fashioned and it just did not compare to pictures in their pr, or to previous rooms, I have stayed in in the same hotel. The room stank of cheap cologne. The Young staff on reception were so laid back and had no service skills, it made you wonder how they got the job. The late night receptionist was as blasé and uninterested - like he had somewhere better to be. And was not solutions oriented. The wifi in the room did not work. The television was the size of a match box and had a blurry screen. The drinking glasses on display were dirty. Also note that they do not do room service or breakfast before 7am, which is extremely old school and inflexible. Unless you're 90! The prices displayed in the room for room service varies depending on where you looked. This hotel might have been a 4 star hotel 20 years ago, but today it deserves no more than 3 stars.

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