Jul 3 '16 at 13:14
This was a great quick getaway! VIP did a fantastic job arranging this trip. Checkin was a little busy but Natosha kept it light and entertaining, even upgrading us to a suite when our room type was sold out. When we arrived to our room, we noticed a broken amenity in our room and called the front desk. Heather picked up quickly and assured us maintenance would be up promptly. Cody and another maintenance worker were up in 10 minutes and took care of the issue. The following day, we picked up our concert tickets at the VIP will call. This was my first concert at the Grand Theater and it was amazing. Great seats, no waiting in lines, plenty of room to maneuver and an extremely helpful event staff!!! Everything about this resort was seamless and the wonderful staff was on point. Amazing job, Choctaw Casino Resort Durant!!!