Nicholas Luke
Ameristar Casino & Hotel East Chicago Ameristar Casino & Hotel East Chicago
East Chicago, Indiana
"Nicholas Luke"
Went there with my wife to eat at the buffet. I eat crab and my wife usually eats the pizza. After a tip our bill came close to $80 in which they gave me plastic utinsils. How do you give someone plastic utinsils after they just spent close to $80?? The plastic utinsils worked like crap and tore up the meat. Not to mention the crab legs were all dry anyway. The price used to be $23 per person and now it's up to $31. And they somehow can no longer afford proper utinsils. I did ask for a refund and they bought a manager over with 5 minutes and did give me a refund without question. As for that their customer service was great, but they failed to provide proper utinsils. You don't go to a nice steak house to eat with a plastic knife and fork. You don't go to a casino and pay close to $80 for junk utinsils either.

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