Jeremy Porter
Star's Casino
Tracy, California
"Jeremy Porter"
I went to this "card room" for the first time today, Sunday the 12th with a friend. After having some fun playing 3 card poker, I decided to play some blackjack with the other people at the table. I placed a $50.00 bet. My hand was equivalent to a 12, similar to the other players at the table, and the dealer flipped a 3. I was sitting second at the table and the first person stayed. I clearly signaled stay as well and the dealer flipped me a card. This card happened to cause me to bust. Myself and EVERY other player at the table told the dealer that I had signaled and said to stay. The dealer argued back saying that I had hit. The game paused as the "pit boss" came over and the dealer explained the situation. The "pit boss" said that she would have to "watch the cameras" and I was relieved as I clearly signaled to stay. After about 4 or 5 minutes the "pit boss" came back over and explained that I signaled to stay but then signaled to hit right after. Myself along with everyone at the table was speechless as this was completely outrageous. The "pit boss" then said that it was in fact a bust. I asked to see the video but was told I could not. Even with 5 other people at the table that I did not know as witnesses, Star's Casino stole my money. I did not make a scene and stood up and left. I would be glad to come in and view the video ANY time. I will wait for Star's Casino to contact me directly regarding this. I can be contacted via email. Again my name is Jeremy Porter and I was there tonight, January 12th, 2014 around 7:45pm to 8:00pm. I would like Star's to contact me directly.