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Jun 17 '14 at 13:28

2 maanden geleden schreef ik een brief met mijn negatieve ervaring. Holland America Line is zelfs te beroerd om deze brief te beantwoorden. Ik was altijd zeer te spreken over de HAL, maar nu ga ik op zoek naar een meer service gerichtere maatschappij. Wij werden op onze laatste reis heen en weer geslingerd en moesten steeds maar uitzoeken of we konden dineren en hoe laat. Deze vakantie is goed verpest dank zij de HAL.
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