Nov 23 '15 at 21:41
Location great and everything beautiful. Food very good. Very much in line with what you would expect at a RIU.
In regards to aspects that are difficult to standardize in....Customer service is bad. I may be expecting too much but a willing and friendly attitude with a smile is a minimum for anyone in the hospitality industry. You will get that from 10% of the staff here. Everyone else reminds me of my middle school cafeteria servers just there to slap a patty on your burger bun without even looking at you. We were slated to be there 7 days... we left the third day. Never going back there.