Marcos Sandoval
Riu Guanacaste Hotel and Casino Riu Guanacaste Hotel and Casino
"Marcos Sandoval"
Location great and everything beautiful. Food very good. Very much in line with what you would expect at a RIU. In regards to aspects that are difficult to standardize in....Customer service is bad. I may be expecting too much but a willing and friendly attitude with a smile is a minimum for anyone in the hospitality industry. You will get that from 10% of the staff here. Everyone else reminds me of my middle school cafeteria servers just there to slap a patty on your burger bun without even looking at you. We were slated to be there 7 days... we left the third day. Never going back there.