Majestic Colonial is the best resort ever. Here are my pros: The staff are friendly, management always steps in to dissolve any issues, the beaches are clean, the pools are warm and also clean, the swim-up bars are amazing, the daily activities are out of this world, the food is undeniably made with love lol,. Room Service at the Majestic Colonial can get a little shaky due to delayed towel replacement and room clean up, however it does not diminish how superb this resort is. I want to personally shout out the following wonderful people from the Majestic Colonial: Juan Bernard is one of the best people you could ever meet. He currently works at the Colonial Club private swimming pool. He took care of us while we were there and always checked in. He is truly a breath of fresh air! We need more people like him in this world! Toni (Patricia's interim manager of Colonial Club) - is such a great manager. We had some complications with our service and he stepped in and made our stay memorable and joyful. If you should ever run into any issues, please ask to speak with Toni. He will take care of you the best way he can. Even it takes hours, he is dedicated to assure your happiness. GREAT GUY ALL AROUND!! Monica from the Colonial Club is very nice. She always know the right words to say to bring a smile out lol. Pleasure meeting such a wonderful woman. She too will be happy to take care of you the best way she can. Trust me when I say, this resort is by far the best resort anyone can go to. Not too many cons. People are human and that's just something we all have to understand. This resort deserves nothing short of 5 stars! This is my 2nd time here and I will be back! PLEASE BOOK ASAP! :)