Traci Foley
Grand Palladium Palace Resort Spa & Casino Grand Palladium Palace Resort Spa & Casino
Punta Cana
"Traci Foley"
Would not ever go back or reccomend anyone to go here! Staff were very unfriendly and not willing to help us at all. Spoke very little English so very difficult to communicate! Food was not good especially at the buffets! Wait time for restuarants was ridiculous!! Our flight to return home was delayed for 12 hours so we asked if they could let us stay in a room so we would have AC and they said that we could but we would be charged for it! Two elderly women were with us and we all had to sit in the non air conditioned lobby for 12 hours. They did not care about our well being at all. All they told us is "we can not help you"!! Very frustrating because the beaches were absolutely beautiful but because of the unfriendly staff, lack of compassion for anyone's well being we will not go back!!