Kimberly D.
Park MGM Grand Park MGM Grand
Las Vegas, NV
"Kimberly D."
Check in was not a great experience at this hotel. There was a rude man directing guests to the next open agent that was annoying and condescending. Needed more staff to handle the amount of guests checking in and out. No turn down service available. We stayed in the new area, the King Tower and it was very nice, comfortable bed with a nice city view. No cigarette smoke smell in the room which we appreciated. Drinks in the hotel casino lacked consistency in quality.