Kelly Berrones
Isleta Resort & Casino Isleta Resort & Casino
Albuquerque, New Mexico
"Kelly Berrones"
My experience with the staff for my stay was excellent. However, I was there to attend my little sisters wedding. They were not very accomodating to her at all. she struggled to find someone who was in charge of her reception, I personally was never served dinner and when I went to make my own plate I was told to be seated and my server would bring me my food, which never happened. They also would not accommodate a late checkout for the bride, and considering she was having to pack everything leftover from the reception, I found that to be very inappropriate. The good parts were great, but the lack of help and anyone taking the reigns on her planning after everything she paid was disappointing and left a very bad impression.