Deborah Mendoza
MontBleu Resort Casino & Spa MontBleu Resort Casino & Spa
Stateline, Nevada
"Deborah Mendoza"
Very bad experience this time Hotel and Casino employees very bad attitude got room front desk called cold room was out of service move to a sweet I have COPD and what not and not offer to help move my stuff to different room as to book room and was told it was reserved for next night asked if I could get a different sweet for the inconvenience hotel room and cashier from Casino very rude no machines to play so they gave me another sweet for Friday night woke up Saturday morning to find a bill for $400 went to talk about it ended up having to pay $28 when told that sorry for the inconvenience it will be no charges go to casino no games to play was told before it was open Friday Saturday and Sunday brunch when it's Saturday and the parade was closed till 5 o'clock but was told different don't know if I will go back to the casino again I had a very bad experience with all employees and with no machines to play because system was being changed