Rogelio Colunga
L'Auberge Casino Resort Lake Charles L'Auberge Casino Resort Lake Charles
Lake Charles, Louisiana
"Rogelio Colunga"
my wife and I were there for three nights since I was in a golf tournament, the golf course was impeccable and the staff was great. The hotel, amenities and staff were also great as always. I would like to point out that the casino personnel and or bosses are not too much into security as they are at gathering around instead of watching out for thieves. I was at a machine and my wife two machines away, i got up to change a ticket for my wife, the changer was right in the same isle as we were when I came back to my machine $192.00 was gone. I contacted a supervisor who told me security had confirmed that a woman took it out and cashed it end of story. We spent a about two more hours at other machines and I saw floor personnel in three or four standing around talking or texting what a job.