Ravi Patel
Palms Casino - Madrid Palms Casino - Madrid
Sofia
"Ravi Patel"
Here for a large customer conference. We've just completed day #1 and so far the experience has been really good. The hotel is quite impressive, conference rooms have mostly just worked, and the catering for breakfast/lunch very good. I'm also staying at the hotel as a guest for the week. There have been a free issues... 1) the first room I was checked into was quite noisy, adjacent to a main road. I asked to change room, only room available is of a lower quality... Hopefully iy is quieter though (find out tonight). 2) turns out they checked me in under the wrong guest name, despite taking my credit card and passport. After they say I can change room again to an exec room, but I declined not wanting to switch room _again_. Staff interaction gas otherwise been really good and friendly. I also used the fitness rooms this morning - had a good selection of cardio and weights. There's also a pool/sauna, but not had the chance to use these yet I would stay here again.