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Nov 15 '16 at 18:58

Soaring Eagle Casino & Resort

Worse reservation staff ever!! If u have a prepaid credit card don't bother with these people. They won't accept them. Plus after they figure out you don't have a major credit card they threaten to hang up on you. Never been so disrespected trying to book a room in my life. At the end of the conversation I lost my cool and I feel terrible but the lady was so nasty. Now I have $400 loaded to my card for a room I was going to get for my Birthday. Can't get the cash off it and sitting here extremely upset over the whole thing. I have gone and stayed there many many times but I am never going back there again. I guess you gotta have $$$ to get in now......
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