Sarah Malsom
Margaritaville Resort Casino Bossier City Margaritaville Resort Casino Bossier City
Bossier City, Louisiana
"Sarah Malsom"
The service is lack luster. Rooms are clean and people are friendly. My 3. Year old loves the beach edge walk in so that's why I go here. Sometimes I gamble a little sometimes I gamble greater than 5,000 so I have a high expectation from service. There're steak house/ seafood restaurant is so so. Maybe worth driving up the street to some older places. Most recent complaint I have called 5 times to request a refund as they charged me for a room night I didn't stay. Spoke with a VIP rep and front desk manager. Get it together. Feels like a high end roadside hotel more than a resort.

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