Jan 10 '17 at 17:32
Very unorganized, poor customer service, room had very poor water pressure and little hot water.
Make sure your reservations are accurate, they make your life difficult, Asked to talk to the Manager , He did not show up nor there was any interest in solving our problems, promised ocean front rooms and were given garden view rooms. There were no elevators for these rooms.
The resort has a Buffet, however try and get into any other restaurant good luck
Beech towel deposit is $ 20.00 per towel. This resort is more geared for the East European market, they push below standard service to the unsuspecting travelers who have traveled for 10 hours to get there.
The beech was amazing, clean and inviting.
