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Qtslotgal

  • Slotsville, Ca
  • 51 Exp
Nov 30 '22 at 3:36
Celebrity Solstice

Celebrity Solstice

  • Room Type @ Celebrity Cruises
The entire cruise was great, customer service was awesome, very welcoming by all for the most part, food was as expected, made new friends too but most important of the cruise was the casino! The casino lagged any personality. It was really difficult to get anything going. Host was no where to be found most of the time, spent 4 out of 7 days in there, few hours at a time. Seats had no backings to them/uncomfortable and felt unwelcomed at times, 1 drink served to me, no one was there to explain their casino program, and on top of that all - I found no lightening links. I'd go again for everything but the casino.
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Blaly4

  • Webster, Texas
  • 102 Exp
DEC 10 '22
I agree with pretty much everything you said! I did find the casino host Anele very friendly and around at different times throughout the day. I also do wish they would have better, newer slot machines. It’s hard to keep putting money in the same old slots that you already played and won nothing on. They have about 12 new slot machine cabinets on the floor with all the NEW slots but they are not online yet so won’t be able to try those as we disembark tomorrow. Hoping our next time on Solstice, in September to Alaska, we have a better experience in the casino.
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reneepetersih

  • bloomington, MN
  • 74 Exp
JAN 30 '23
We just returned from our 7-day Mexican Riviera Cruise via the Solstice. I loved the look of the casino and felt like there was a great flow. I'm used to playing at the Wynn and Venetian and thought the slot options were just fine for a cruise. Unless you were playing the table games, the drink service wasn't great initially. After the first day, I made a point to introduce myself to the servers each time I was in the casino and this made a huge difference. I highly recommend. A huge shoutout to Komang for the best Casino service! My husband played at the Poker/blackjack tables for hours and received great service there. The ship was only 1/3 full which had its upsides and downsides. There were no issues finding a chair at the pool, no lines at the buffet and the tenders were easy to board. The downside: many of the casino activities on the ship were cancelled due to low attendance. I understood the cancelling of most events (ie. tournaments) but I was a bit put off when the slot giveaway on the last sail date abruptly halted after only 2 drawings. There were supposed to be 5-6 free play drawings on the final sea day but there was VERY low attendance in the casino that evening. I was happy to win one but there were others in the casino that came down and played specifically for that event. The event wasn't dependent on attendance so it didn't settle well. The ship was very clean and the food was good. Overall, we were very grateful to be able to cruise again. Thanks for coordinating, Tyler!
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fatarian

  • Scottsdale, az
  • 95 Exp
JAN 30 '23
I agree with the assessments. Slot host was scarce and when he was around only paid attention to a couple high rollers and guess who won most of the promotions. Events in the casino were always late from published times. Matthew the slot attendant was excellent.
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lakeview1400

  • Georgetown, TX
  • 101 Exp
FEB 19 '23
I very much enjoyed the cruise and thought the service was excellent. First time on Celebrity. The casino was often very busy at night and only had a handful of machines that I enjoy playing, so sometimes hard to get to them. The casino host Anele, was very visible throughout the cruise and was there on the first day to greet everyone and answer any questions you might have.
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