Laura Roboubiat
Palace Casino Palace Casino
Edmonton, Alberta
"Laura Roboubiat"
My mom, dad and brother just spent the night at the Palace and everyone was great accept the front desk people. This was their first hotel stay, although they have played in the casino many times. The front desk is very rude and cold. They don't want any questions, even from "first time guests", and have no customer service skills. As a hint to the hotel, the Beau has a huge non-smoking, gaming section. We will work on acquiring some offers from them. Their hotel and casino are all wonderful. I checked! Good job alienating your clientele!!!