Casino Grand Prix - Vana Casino Grand Prix - Vana
I had my $300 dollar Bose headphones stolen from the room I was staying at the Delano. I filed a report and I get a call from their representative saying tough luck and not as much as even a mere apology or offer of a 2 night stay in the future. I'm a reasonable person and completely understand that they cannot believe or compensate every single person who makes a claim for something being stolen. Nonetheless, my claim was genuine and the tone taken on with me was that of a suspect rather than a valued customer. If you do not want your belongings that you wouldn't feel the need of putting in the safe box at other hotels to be stolen, then DO NOT STAY AT THE MANDALAY BAY OR DELANO.