Diana Dindial
Grand Princess Casino Grand Princess Casino
Jolly Harbour, Antigua
"Diana Dindial"
Bad experience however, the Hotel has plenty of potential. The hotel staff is extremely rude, zero customer service. To be more specific the attendant at the front desk didn't bother to say basics such as, hello! How are you? Furthermore the attendant at the bar within the pool area was hung over sleeping. The basic awareness and urgency for customer centric wasn't there. As a parent traveling with little kids don't be fooled/ attracted by the "arcade". Wasn't kid friendly! After a very long flight the hotel wasn't accommodating. The Casino does not have accessibility for strollers or disabled needs. The Manager at the casino was not accommodating to strollers.

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