Dec 15 '16 at 20:37
The room we booked was NOT the one that was described online or in the pictures at all, not even close. We were talking with a woman at one of the bars at the Hyatt who got the same room as us, but she got it for $2,000 less than what we paid so that was disappointing. The rooms are dated and not worth almost $4000 for a week. We could have stayed at a nicer resort for much less (all inclusive too). The food here was over priced and not good at all. Although we had a great time, for the first time ever on vacation I felt ripped off. Will never stay at another Hyatt resort. The workers here are really nice, even though we were told our room had a mini bar, but actually did not.
