Semi-decent room, that's the only partially positive thing to say, disappointed that I couldn't leave a zero star rating here. Not the easiest walk to the night life on E Carson St, advertised free shuttle, but doesn't mention that they stop running it at 11. Also charging $18 for parking? The staff doesn't seem to care that you're their guest, and on a very slow weekend couldn't accommodate our late checkout request for 1:00, then ignored the do-not-disturb hanger on the door at 9 AM for housekeeping? Get real IHG. If you're from outside the area looking for a convenient, nice, room on the South Side for the weekend, stay elsewhere and spend the savings on an Uber, you'll get better service, and spend the same amount of money, without the headache.