Jodhua F.
Black Hawk Casino Black Hawk Casino
Shawnee, Oklahoma
"Jodhua F."
My wife and I payed for a deluxe room last week. The "sunken garden tub" they advertise, is a regular bathtub, not anything special or different. Which is why I wonder why they emphasize on it in the room description. My wife was excited for a nice relaxing bath, didn't happen.. It also took 4 hours to get the towels and pillows that we requested. The room service food we ordered seemed like it sat under a heat lamp a while. There was also a wedding reception on our floor, which could be heard and smelled from the end of the hall where our room was. Closing a couple doors could have done a lot to fix that. For how much we payed, it left a lot to be desired. The buffet was great though, and the actual casino was lively and fun. I guess the hotel portion didn't fulfill our expectations, which was one of the reasons we decided on the Ameristar.

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