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Apr 30 '17 at 19:44

SUSAN HIMMELREICH

Seminole Casino Coconut Creek

SUSAN HIMMELREICH
I'VE BEEN WITH THE CREEK FOR IT'S GOING ON 17yrs NOW ! I LOVE THE CREEK AND EVERYONE THAT MAKES IT A GREAT PLACE TO GO AND HAVE SOME FUN & EXCITING EXPERIENCES ! I'VE HAD 16.6 yrs OF 5 STAR SERVICE & FUN , BUT I'VE HAD SOME UNCALLED & EMBARRASSING TREATMENT A COUPLE OF MONTHS AGO ! THIS WAS TAKEN CARE OF PROMPTLY BY CASINO PERSONAL ! I AM VERY GRATEFUL FOR THEIR QUICK ACTIONS HANDLING THE PROBLEM...THIS WAS STILL DEVASTATING TO ME AND HAS DROPPED MY 5 STAR TO A 4 STAR...I AM SURE THE CREEK WILL BRING THEIR 5 STAR RATING BACK UP IN MY HEART AND MAKE SURE THEY HAVE THE BEST EMPLOYEES TO KEEP THEIR CUSTOMERS HAPPY AND SAFE WHILE ENJOYING THEMSELVES HAVING FUN AT THE COCONUT CREEK CASINO ( CREEK ) STILL # 1 SUSAN