rebecca
Hard Rock Hotel & Casino Punta Cana Hard Rock Hotel & Casino Punta Cana
Punta Cana
"rebecca"
The Hard Rock was beautiful, amazing pools and a beautiful beach. Staff around the pools were extra friendly, always making sure I had a drink. However, if you think your going to have good meals, you're wrong. The food is absolutely terrible, the buffet is even worse. I found two bugs in my sushi and gave it back and they never gave me another batch of sushi. Also, the cleaning service is just as bad. For three days, I never got new clean towels, and coming back to what I thought was a "clean room" it wasn't. The new clean sheets had blood stains on them. The jacuzzi had brown mucus coming out of the jets, and the refrigerator was never restocked when I arrived there. Place was beautiful, but I wouldn't go back again.