Angela Chang
Graton Resort & Casino Graton Resort & Casino
Rohnert Park, California
"Angela Chang"
I had originally wrote a huge long Spa complaint review, with only one star, to reflect the customer service we received over Memorial Day weekend. Or lack thereof. However, I just got off the phone with Joanne, the spa manager, and all I can say is "wow". She was a breath of fresh air. She did everything within her means to make it right. And she was honest and authentic. I will be going back to their spa for more me-time in the very near future. Thanks to Joanne, I am now a returning customer. Amazing recovery Graton! Cheers!!