Cassandra Kieser
Park MGM Park MGM
Las Vegas, Nevada
"Cassandra Kieser"
Extremely dissatisfied with the customer service received in the hotel. I booked a 4 day trip from Sunday through Thursday 6 months in advance. We got the wrong room and unfortunately no one cares to do anything. There is "nothing we can do for you" . That's always a great answer. I asked " how long do I need to book in advance to actually receive the room I asked for?" Of course he didn't have anything to say. There is plenty of great hotels in the area. DO NOT STAY HERE !!!!!!!!!