Sam O
Eldorado Resort Casino - Shreveport Eldorado Resort Casino - Shreveport
Shreveport, Louisiana
"Sam O"
The facility itself is very elegant and very nice. The casino is very nice and clean. The drinks are also good however the lady at the front desk was very rude and made us feel like we were idiots because we didn't know about having a deposit for the room. We also went to the desk later to ask her a question and she was very rude again. The room was nice but the carpet was wet and we called down because we didn't know if there was a leak. The housekeeping staff was very nice and cleaned it up quickly. Overall a good stay but the lady at front desk was rude and didn't make us feel welcome.