K Briefs
Tulalip Resort Casino
Tulalip, Washington
"K Briefs"
From start to finish, EXCEPTIONAL SERVICE! Booking was a breeze and expertly handled by Kassandra and Brittany. Follow-up call was succinct and timely allowing for an additional add-on service. T-spa sent a detailed-emailed itinerary for me and my two guests AND a text appointment reminder (optional but highly recommended). Deep tissue massage from Joel was perfect. He even worked out a two year old knot in my lower back (where many a masseuse has tried and failed). Services for guests had them glowing and smelling amazing! Lastly, I failed to fully read one of the scheduled appointment times correctly and my guests would be made late to a birthday celebration. Jenny, front desk receptionist-extraordinaire, fixed all mistakes faster than believable. Angela and Hoang, impressive nail technicians, sacrificed their lunch hour to accommodate my guests schedule and my blunder! They really went above and beyond (fitting in both services immediately upon Jenny's request!) This is my third visit to T-spa, but the first time treating two guests. The team here has more than earned my repeat customer loyalty and this review. If you need to feel pampered AND cared for and cared about as a client, I highly recommend T Spa at the Tulalip Resort.