Jul 17 '17 at 2:19
This was my first time to Dominican Republic and I have to say that my stay was very pleasant. The grounds were well kept. House keeping was good. The buffet was definitely my go to place to eat. The evening activities were nice. It gave you an option to get up and dance or just sit back and socialize. Being at the beach was awesome especially when you can have your drink brought to you and refilled without even asking. But I must say there are some people that stood out. One would be Rosendo, he's a bartender in the main lobby and starts work around 6pm. If your looking for exceptional service at the bar, he's the go to guy hands down. Very professional, friendly and he simply just makes you feel like it's all about you. Bonely and Richard were good as well. Going to the guest service desk, there's a young man named Jean, exceptional service and very helpful. Although there is always room for improving customer service, this place and its employees has been wonderful and I would do it all over again.