Jeanna Palagyi
Harrah's Las Vegas Casino & Hotel Harrah's Las Vegas Casino & Hotel
Las Vegas, Nevada
"Jeanna Palagyi"
Horrible! We booked through their website so we would have guaranteed late check in and when we got here at 8pm they didn't have a room for us. We booked a smoking room and they said it's not a guarantee to get the room you booked! They just have to give you any room! So we waited for a room to be cleaned and 5 hours later after complaining to the manger we still do not have our room! Our friend was able to get a room right away but they gave him the wrong key type so we had to go get it corrected. On top of that they have 2 servers and aren't able to get drinks in the casino but when you do an hour later there is barely any alcohol in it. Please don't waste your money or valuable vacation time on this hotel! Wish I could give them no stars!!! It's my first time in Vegas and I'm so upset they have ruined it.

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