Elizabeth Crook
The Reef Hotel Casino The Reef Hotel Casino
Cairns, Queensland
"Elizabeth Crook"
Our first impressions were positive. We were given a very friendly and warm reception. Our room was large and, in the main, very clean. We were pleasantly surprised by the amount of complimentary beverages on offer. When we started to unpack our luggage we notice there was very limited drawer space available. The room could well do with a tallboy. Also there were only four coat hangers, which is ridiculous for a couple staying for 6 nights, as was our case. However, this was rectified when I contacted housekeeping, who delivered six more coat hangers, thank you. The bed was very comfortable with a good range of firm and soft pillows at our disposal. The Bathroom was large with a good range of complimentary accessories. Overall our accommodation was very good. I like to exercise each day, and my selection of a Hotel is very dependent on a good fitness centre. I was a little disappointed in the equipment on offer. The room needs an additional multi station and perhaps a ab machine. The sauna was not on so we couldn't use it. Also, on a number of occasions young children were playing around on the equipment, which was both annoying and a safety issue. Suitable signs need to be place in the room prohibiting children under the age of 14 using the fitness centre. The pool was good and well maintained. Each morning we were treated to a wonderful breakfast at the Tamarind Restaurant. We also dined there on our first night, and were treated to a great meal. Special mention to one of the waiters, Ali. He was very friendly and most obliging. In fact all staff we had dealings with during our stay were wonderful thank you.