Greg Smith
Chinook Winds Casino Resort Chinook Winds Casino Resort
Lincoln City, Oregon
"Greg Smith"
I was very disappointed with the service at the desk. The fellow that looked after us was a new employee and should not have been left on his own. I asked him a question and his reply was "I don't know". We were away from our room for 12 hrs and came back to the beds not being made, garbage not taken out, dirty coffee mugs along with a dirty coffee pot. When I went to the desk to ask what their housekeeping policy was I was told they clean every two days. Can u believe this!!!!!! I told them that was unacceptable . I also told them that i could have stayed home and washed dishes and made my bed, but I was on holidays. Paying over $200 a night I expect more. The more I got was the beautiful view from our room. Would I stay there again NO. Would I recommend it to people NO. I was very disappointed. They even messed up our billing. I would not stay at Chinookwinds if they offered a week free to us. Good Luck if you stay there. I hope you have a better experience than we did