A Google User
Paradise Plaza Casino - Santo Domingo Paradise Plaza Casino - Santo Domingo
Santo Domingo
"A Google User"
I usually don't go out of my way to post negatively, but this hotel absolutely takes the cake as the worst I've ever been to. From the bad front desk service at check-in to the deteriorating conditions inside the rooms, this 1-night stay couldn't have been any worse. The hotel is rated as a 3 to 3 1/2 star hotel depending on the source. However, after visiting there's no way this hotel can be rated higher than a 2. I arrived at the hotel for a late check-in near midnight. Despite no one else checking in at that time it took the front desk clerk over half an hour to check me in. Once he did, the room i was initially given is something you'd find at a $20 per night, run down motel in the middle of nowhere. The room had mold. Paint was peeling off the walls. Sheets had holes in them. Furniture was very dated and broken. A big, broken hole in the shower served as its drain. Mind you its past midnight now and when I call the front desk to notify them, it takes them 15 mins to come to my room to verify my complaints. After seeing what I see, they walk me to 4-5 other rooms to see if they are in better conditions but to my dismay they were all relatively in the the same plight. Running out of viable options I picked the best available and called it a night. Only good thing I found was the breakfast. I will never, ever visit this hotel again and I strongly recommend that you don't neither. Don't believe me, take a look at the pics I've included.