Oct 4 '17 at 20:26
Staff is nice but seems super confused as to what they are doing. Te check in process is not that good if you arrive before check in time. They don’t know what to do with you ... so if you are on a morning flight into SJO and expect to check in. Good luck...The bartender at the lobby bar: Christian is the best person in the whole hotel! Super nice and hard working. The hotel gym is actually shared with the next door Golds Gym. That being said the positive part of that is full on athletic equipment. The negative side is that is open only until 9:30pm and during weekends that’s only 4pm... the cook (chef) is really good. Hotel food in the restaurant and at breakfast was some of the best I had in Costa Rica. As for the rooms they are old. Very old. Clean but old with a stench of old!!! It’s just an old building. Wish the airport Marriott was right here. Also not enough free water. More free water needed! Security ? Seems ok but nothing special + they make you sign a waiver that if people steal stuff from your hotel or charge your credit card they are not liable for it lol.