Luxor Hotel and Casino Luxor Hotel and Casino
Las Vegas, Nevada
I simply have no words to describe the EXCELLENT SERVICE provided to guests and people fleeing the shooting on the strip. Many of the people they helped were not staying at the hotel, yet Security escorted everyone to safety and hotel workers assembled to provide everything we needed while locked down in the basement of the hotel. Although we were guests there, they ensured our safety by allowing us to hunker down in basement level. They provided water, food, blankets and pillows, and even medication. Luxor has always been my favorite hotel on the strip due to great service, good casino, clean rooms with great views, and easy access to strip and adjoining resorts. This event however, cements my opinion that this is definitely the best hotel.