Harold Hays
Tropicana Laughlin Hotel & Casino Tropicana Laughlin Hotel & Casino
Laughlin, Nevada
"Harold Hays"
Stay here once or twice a year, have always loved it. Not so much this trip. No valet outside, cars backed up in the drive way in valet and hotel registration lanes yet no one was in the registration area? People where complaining about waiting 10 minutes for a valet. Went to register in and was told my upgrade for a Jacuzzi suite was available then a manager (who was rude as hell) came over and said it wasn't available. Original clerk said well I have you a room with a pool view to make up for it.... LIKE THAT'S A BIG DEAL. worst room I've ever had when staying here, with the worst view. Black mold in the bathroom, holes in the plaster etc. Steakhouse only open 3 nights a week? Really? Will probably try the golden nugget or the riverside next trip. Big disappointment. Same on you Tropicana.