Jessica Irving
Seneca Niagara Casino & Hotel Seneca Niagara Casino & Hotel
Niagara Falls, New York
"Jessica Irving"
This year room was better then last year. Came back again to give the hotel another chance. We did get a smoke free floor this time. Service was a little bit better. The people at the front desk really need to work on their personality. The hotel must have worked on it's air quality system, less smoke hit u in the front door than last year. Valet parked our car. someone stole CD case that was hidden under the seat. Now when u valet park there is some agreement of protecting against thing like that. The Three Sister Restaurant food was great. We had breakfast. They have this new policy that they dd not tell u about until ur arrival that u can not bring in water coolers. I had a smaller cooler for my protein shakes and caffeine free cokes. I was able to bring it in anyway. Not sure what that was all about. Not sure if I will go to the event that brought me to this hotel next year. The event was great hotel is still questionable.