Jenni Haney
Prairie Meadows Racetrack and Casino Prairie Meadows Racetrack and Casino
Altoona, Iowa
"Jenni Haney"
The slot machines did not seem to be "the loosest in Iowa" at ALL! They have done a lot of remodeling and the place looks fabulous inside now with plenty of eating options and plenty of room for people to congregate and hoat social events for example, but there is only ONE self-serve pop machine on the whole gaming floor! I find this one of the most annoying things ever! It would be awesome if you could order drinks from your chair while you play like you can at some of the other bigger casinos- it's such a great feature and super convenient! When you really would actually like a beverage (as it seems you are only asked when you just sit down with one you just retrieved yourself) nobody is in sight! Overall, this is a fun place to go and get out and about. I just would really like to see some more customer oriented conveniences next time, or at least have ideas or new methods of "making the customer feel as if they are top of the world" (esp as a lot of them SPEND enough to feel like it during their visit!) be somewhat discussed by the board and maybe in the works sometime soon! :-)