Nov 22 '17 at 20:47
The service on the private island and at the cabanas was wonderful! The service at the hotel was decent but not great. We alerted the hotel ahead of time that it was our honeymoon and we were disappointed to not be greeted with any sort of congratulations. We are also Marriott gold and did not get the free upgrade that comes with Marriott gold status. The hotel staff often wasn’t able to help with simple things for example it took 2 days and many tries to get a laundry card. Despite all that it really was a decent place and the access to the private island made it a great place. The hotel is also in a very convenient location and close to the airport.