Evelyn Gleason-Jones
DiamondJacks Casino & Resort DiamondJacks Casino & Resort
Bossier City, Louisiana
"Evelyn Gleason-Jones"
Diamond Jacks very much needs to be renovated from the casino floor to the hotel. The carpet in the casino is filthy. Most of the machines are in need of repair to fix card readers that don't work and constantly jamming machines. Many times the slot attendants have to repetedly slam the slot machine doors to get the machine to work. It takes forever to get a slot tech. The hotel rooms are adequate to simply get some rest. The linens are thin and worn out. The heating and air units don't usually work properly. The Jacuzzis sound like freight trains. It seems as if Diamond Jacks is struggling to stay afloat (no pun intended).