Jan 21 '18 at 1:11
Booked online through Google, on the description it says pet friendly. Literally the second we got inside our room, we received a call from the front desk saying the security guard had spotted us bringing unauthorized dogs into the room. They are NOT pet friendly any more and the woman on the phone said "you shouldn't trust everything on Google". Unacceptable. If you are going to book through Google, it is YOUR responsibility to keep your hotel information current, and it is not hard to change the description for your business. Two stars instead of one because they at least promised a full refund and gave us 10 minutes in the room to charge our phones and book a different hotel. This after booking the room the night before and it already being 5 pm, 10 minutes to find another room was barely a courtesy.
