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Jan 25 '18 at 14:13

Claudia Juarez

Claudia Juarez
We had a suite and it was really comfortable and very nice. We also had a beautiful view. The casino was also very fun. The only down fall was the female who was checking us in, she was young but very very rude. We would ask her questions and she would stay quiet for a while and answer our question after we had already figured it out. I asked a second question and she didn't know the answer and asked the manager and the managers attitude was even worse. Not once said welcome or enjoy your stay. If they would teach their agents and managers to be a little more people person then this hotel would be a perfect 5.