Kaitlyn Flynn
Ute Mountain Casino Hotel & Resort Ute Mountain Casino Hotel & Resort
Towaoc, Colorado
"Kaitlyn Flynn"
Stopped in for a room, didn't have a reservation and we didn't actually end up staying here so my review is only of the lobby and front desk staff. When we stopped in and asked to book a room, they gave us a rate and although it was higher than other places in the area, we figured we'd just stay bc we were tired of being on the road. Once given a military ID though they told us it was actually a higher rate. They didn't put anything into the computer, they just seemed to suddenly decide it was more. When asked why it was TWICE AS MUCH for the night the guy just said he forgot it was that much. We decided not to stay. Also worth mentioning this is on a reservation so no alcohol on the property or in the casino.