Feb 13 '18 at 2:53
This is my second trip to Hugo's Cellar, once again this place amazed us with its perfection in food skills and top notch service.
However, there was one issue that grinds on me. the wait staff who for the most part have 15 to 30 year here.. I asked.
One of my guest was not how we say, fancy. he had questions and was kind of giddy to be BACK IN THIS PLACE. You see I brought him here last year. we had a nice booth then and were treated very well, hence the return trip.
The issue came with the waiter who I was told has been there 30 years and this eve was on salad duty the waiter began to belittled my guest with subtle barbs implying he was a simpleton and not worthy of his service.
Myself and one of the other in our party took exception to this. We didn't make a big deal about it as we were in a fine dining establishment and my customer, the target of his disrespect missed it.
We spoke to the other waiter who took our order and served out main course he said some days your the front guy and some your the salad/drinks guy.
The Sommelier was awesome also a 30 year veteran stopped in several times and even when we opted out on the wine he was very cordial and polite.
The true sad part about this is I was the guest this time and the gentleman who was insulted without his knowledge was the one paying the bill this night. Looks like next year we will be looking for a new meat house Maybe Smith & Wollensky.