Robert Barden
Celebrity Cruises - Summit Celebrity Cruises - Summit
Miami, Florida
"Robert Barden"
My wife and I took a cruise in the #Celebrity Reflection, our second cruise on that ship, in January 2018. We did have a few complaints by the end of the cruise. Nothing major, mind you, but large enough that we felt a need to voice our concerns with the cruise line. We have done so on two occasions. First, by filling out a form, which was provided to us at the guest service desk after explaining the situation. And second, was after returning home. It has been over four weeks since then a still no response! Does Celebrity Cruise Line not value my opinion? Do they not value my business? Do they not value customer satisfaction? We did book a future cruise while on board but we are so discussed with their Customer No Service we will probably cancel and sail with another line in the future. Hey #Carnival Cruise Line, #Holland America Cruise Line, #NCL Cruise Line, and #Princess Cruise Line! Do you need a couple of more passengers??? #I expect more!