Mar 18 '18 at 13:26
Decent room. That is until I stepped on glass in the middle of the night. Turned lights on and found that there was glass everywhere. Did my best to pick up pieces and sweep them into corners. Still, there were pieces and slivers everywhere. Went to front desk to tell them and asked them to clean thoroughly. They did not clean it up. In fact, it looked like they didn't vacuum or do anything really to the floor in the bathroom. Asked a second time. They came for a few minutes , did something to the middle of the bathroom floor, but there was still glass all over. Called a third time, manager came and they got a lot of the glass (although still not all with clear pieces under sink and elsewhere). Manager, without me asking, offered to take care of the first night (cheapest, of course). When I saw my bill, I went to the desk at checkout to see about it because it didn't show up. They gave me some story about how they couldn't print a new invoice, spent ten minutes in the back office with the manager (like a sleazy car salesman) and then said she saw it on her screen, couldn't print new invoice, it would appear as a credit on the credit card, but that I needed to just check out with what I have. Of course, it did not appear on my credit card. I should have demanded more proof, but I was already at the front desk for 15 minutes and was trying to get out of there. Which, of course, was likely their plan. I guess I should have know better, but I would not stay there again.