Thomas Lochbiler
Encore Resort Encore Resort
Las Vegas, Nevada
"Thomas Lochbiler"
It was a really nice hotel that was very well kept. Most of everything you could ask for is available and it has a good location on the edge of the strip. Unfortunately their concierge team is not helpful with simple questions. I had asked about the liquor store right next door and they weren’t able to tell me anything and just said to go to the cvs. Never had worse service from such a high end hotel but luckily the concierge is not the whole experience.